SUMO CITRUS® | 11.19.20
We collect, process, and retain information from you and any devices you may use when you use or interact with our Websites, and in other ways described below.
Information You Give Us: We receive and store information provided to our Websites or given to us in any other way, including your name, shipping address, phone number, email address, payment information, photo, and information about your store and teammates.
Information We Automatically Collect: We receive and store certain types of information whenever you use our Websites. Our Websites may use “cookies,” tagging and other tracking technologies to help enable us to enhance or personalize your online experience. This information includes computer and connection information such as statistics on your page views, traffic to and from our Websites, referral URL, ad data, your IP address, general location, device identifiers, transaction history, and your web log information.
Location Information: When you visit our Websites, we may receive information about the specific location of your device, including a unique identifier for your device. Location information allows us to provide location-based services, such as advertising, search results, and other personalized content. We will only collect precise geo-location information with your consent; however, some services or features may not function properly without this information. See the Your Choices section below for more information.
Information From Social Media: When you interact with us or our Websites on a social media platform, we may collect the personal information that you make available to us, including your account ID, username, and other information included in your posts.
We use the information we collect from or about you to help us personalize and continually improve your experience on the Websites, including providing our products or services, responding to requests for information, analyzing and compiling trends and statistics, and communicating with you. For information about how to manage information about you and the choices you have, see the Your Choices section below.
We also may use information about you to: provide, maintain, and improve the Websites and for internal or other business purposes; fulfill your requests for information; communicate with you; detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal; optimize, perform analysis, or improve our Websites, products, and operations; provide and ship the products that you order; provide customer support; send you offers or other communications about our products, such as special or promotional events; administer contests, sweepstakes, promotions, and surveys; and post user generated content provided by users.
We may use the information from one portion of the Websites on other portions of the Websites, and we may combine information gathered from multiple portions of the Websites. We also may use or combine information that we collect offline or we collect or receive from third-party sources for many reasons, including to enhance, expand, and check the accuracy of our records. Additionally, information collected from a particular browser or device may be used with another computer or device that is linked to the browser or device on which such information was collected.
We may retain information we collect from or about you for as long as reasonably required to satisfy the purposes for which we have collected the information, or as required by law, whichever is longer. This means we will retain information about you both while you are an active user of our Websites and after you cease to be an active user.
We share information we collect from or about you with our affiliates. We may also share information from or about you with third parties as described below. In addition, we may share information that does not personally identify you, such as aggregate information, de-identified information, device identifiers, or other unique identifiers with third parties. For information about how to manage information about you and the choices you have related to this sharing, see the Your Choices section below.
Third-Party Service Providers: We engage third-party service providers to perform functions on our behalf such as hosting, content management, technical integration, marketing, analytics, customer service, fraud protection, payment processing, fulfillment and shipping. These third parties may have access to information about you when needed to perform their functions.
Business Partners: We may share information that personally identifies you with business partners who provide products and services that we think you may be interested in.
Law Enforcement, Legal Process, and Emergency Situations: We may also use or disclose information we collect from or about you if required to do so by law or on the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or our Websites; (b) protect and defend our rights or property, the Websites, or our users; (c) respond to a third party that alleges that you have infringed their intellectual property rights; or (d) act to protect the personal safety of us, users of the Websites, or the public.
Public Areas, Interactive Features and Activities: Please remember that any information you share in public areas or on social sharing features, becomes public and anyone may take and use that information. Please be careful about what you disclose and do not post any information or photos that you expect to keep private. Please consult the applicable guidelines, if any, for use of these features. We cannot control who views information that you post in public areas of the Websites and are not responsible for how third parties, including other users may use or disclose information that you post or otherwise share with other users or third parties.
Like many websites, we use tracking technologies such as cookies, web beacons, and similar technologies to record your preferences, track the use of our Websites, and measure exposure to our online advertisements. We may also use these technologies to monitor traffic, improve the Websites, and make it easier to use and more relevant. Most web browsers automatically accept cookies but, if you prefer, you can usually modify your browser setting to disable or reject cookies. In addition, you may also render some web beacons unusable by rejecting or removing their associated cookies. If you delete your cookies or if you set your browser to decline cookies, some features of the Websites may not work or may not work as designed.
We work with third-party companies who provide advertisements on our Websites and other third-party websites. These third parties may use these technologies to collect information about you when you use the Websites. They may collect information about your online activities over time and across different websites and other online services. They may also use persistent identifiers to track your Internet usage across other websites in their networks beyond our Websites. They may use this information to provide you with interest-based advertising or other targeted content. We do not knowingly provide these entities with information that personally identifies you. However, such third parties may have sufficient data from other sources to be able to personally identify you. Some content, applications, and advertisements on the Websites may be served by unaffiliated third parties. We do not control these third parties’ tracking technologies or how they may be used. We are not responsible for the content or privacy practices on any website not operated by us to which our Websites links or that links to our Websites.
In many instances, you have choices about the information you provide and how we use that information. These choices are described below.
Marketing Emails: By providing us with an e-mail address, you acknowledge that we may use your e-mail address to communicate with you. While you cannot opt-out of receiving notifications and other service-related communications regarding your account or your transactions, you can opt-out of receiving promotional and other marketing emails from us by using the “unsubscribe” feature in our marketing e-mails.
Third-Party Business Partners: You can opt out of the information we share with third-party business partners for their own marketing purposes by sending us an email at [email protected] and include “Opt-out of business partner marketing” in the subject line.
Precise Location Information: Most mobile devices allow you to control or disable the use of precise location services by any application on your mobile device through the device’s settings menu.
Interest-Based Advertising Choices: You also have choices related to interest-based advertising. Many browsers automatically accept cookies, but you can usually modify your browser’s setting to decline cookies if you prefer. Note that if you choose to remove cookies, you may remove opt-out cookies that affect your advertising preferences.
Many of the third-party advertisers that place tracking tools on our Websites are members of programs that offer you additional choices regarding the use of information about you for advertising. You can learn more about the options available to limit these third parties’ use of your information by visiting the websites for the Network Advertising Initiative, Digital Advertising Alliance, and Facebook. Similarly, you can learn about your options to opt-out of mobile tracking by certain advertising networks through your device settings. For more information about how to change these settings, see the support information for Apple, Android or Windows devices.
Please note that opting-out of participating advertising networks services does not mean that you will not receive advertising while using our Websites or on other websites, nor will it prevent the receipt of interest-based advertising from third parties that do not participate in these industry programs.
Users Under Eighteen: Our Websites are intended for users ages 18 and older only. If we become aware of information in our database that was collected from a child under 18, we will delete such information.
Users Outside of the United States: If you use our Websites outside of the United States, you understand and consent to the transfer of information we collect from or about you to, and the collection, processing, and storage of information about you in, the U.S. and elsewhere. The laws in the U.S. and these countries may be different from the laws of your country.
Your California Privacy Rights: If you are a California resident and customer, California law permits you to request certain information regarding the disclosure of your information about you by us and our related companies to third parties for the third parties’ direct marketing purposes. To make such a request, please send your request to [email protected] and “California Shine the Light” in the subject line.
All rights reserved.
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